The future of regional health care: electronic medical records system for family doctors at local clinics

A health care system that supports and nurtures regional areas

How many of us have a family doctor? A family doctor is a familiar face who gives us regular check-ups, who we turn to when we're ill, who refers us to a hospital or specialist clinic if need be. From April 2016, the Ministry of Health, Labour and Welfare has imposed an additional levy of ¥5,000 on patients who present at a major hospital without a referral from their regular family doctor. The aim is to encourage people to consult the family doctor in the first instance. The health care system works better if patients present initially to their family doctor, who can then arrange a referral to the appropriate medical facility if extra testing or advanced treatment is deemed necessary. This approach allows medical facilities to specialize and considered to be far more efficient and effective overall.

In regional areas in particular, this requires close coordination of patient medical records between family doctors at clinics or hospitals and other medical facilities and health care providers.

Introducing the Hope LifeMark-SX electronic medical records system for family doctors

Fujitsu has recently launched Hope LifeMark-SX, an electronic medical records management system that promotes data sharing among local clinics, hospitals and nursing facilities.

Hope LifeMark-SX is an electronic patient medical record system designed for family doctors and other health care personnel at health clinics in rural and regional areas.
The system is fast, intuitive and easy to use for busy doctors and medical personnel. It provides a welcoming user interface, multiple options for data input, detailed medical expenses statements, and a range of other useful features. By reducing the workload associated with maintaining medical records, the system gives doctors more time to spend with their patients, thereby helping to boost service delivery standards in the health care sector.

The new cloud service includes an online appointments portal that can be accessed from any smart device or computer, as well as a local-area health care social media platform for discussion and coordination between home-based medical and nursing care medical service providers. It generates an easy-to-read timeline of changes and developments in the patient's condition, which can be accessed by various different health care providers linked to the local doctor for the purpose of providing a coordinated package of medical services. Additional patient satisfaction and safety features will be rolled out to clinics in coming years, such as BCP, which allows data backups to be downloaded in the event of an emergency or natural disaster*.

Smaller hospitals with fewer than 300 beds can use the Hope SX-S, a combined package that delivers the hospital administration features of Hope LifeMark-SX as a cloud-based service.

* The online appointments portal, local-area health care social media platform and BCP feature will be rolled out from May 2016.

Basic system design

Towards a coordinated regional model of health care service delivery

The Hope LifeMark-SX electronic medical records system promotes centralized coordination of local health care services supplied by various different medical institutions and care providers, with the family doctor as the central focus. The system will facilitate the transition to the new regional approach to health care delivery, which is being championed as an alternative to the traditional hospital-centered approach to address the changing social demographic in Japan, particularly with respect to declining birthrates and the aging of the population.

Fujitsu is committed to the development of comprehensive health care solutions that use expanding cloud technology to provide individuals and families with high-quality localized health care.