A writer from Fujitsu Journal took part in the workshop - Work Renaissance: Considering Future Work Styles. The event was held on September 2 and 3, 2014, as a pre-opening for the HAB-YU platform, a venue built by Fujitsu in Roppongi (Tokyo) to support the creation of new value.
This is the second year the workshop has been held, providing participants an opportunity to collaborate and discuss office environments and work styles in the future, based on material from Fujitsu's "Work Renaissance" concept. The Fujitsu Journal writer joined 40 participants from 20 other Fujitsu Group divisions, discussing and developing new ideas.
Draw inspiration from the latest technologies and innovations as you create an image of the future
Our work began by gathering information on the latest technologies and innovations in order to conceptualize the future. This information was put together by the Fujitsu Design team, based on leading case studies and market research.
The cards were filled with information on robots, drones (unmanned aerial vehicles), wearables, sensors, and state-of-the-art technology and services. As participants read the information cards, they creatively envisaged the various fields this technology could be used and expanded their image of future technology in business and society.
Thinking deeply about what we want to happen in the future!
The participants chose one of seven fields; industry, logistics, financial services, the public sector, social infrastructure, healthcare, and education, and identified trends that interested them in this field. In addition they were asked to identify how using using the latest technology can drive new possibilities in the future. Based on these trends and future possibilities, they deliberated on what they wanted to happen in the future.
Each participant thought deeply about these "wants," and within groups, shared their thoughts. Later on, they provided collaborative group presentations to all workshop participants, sharing the new trends and future possibilities their group had identified. New perspectives were then added to the discussion, providing new inspiration. As participants followed this process they started to really feel the breakthroughs, together conceptualizing how technology could be used in each field, step by step.
Developing an image of the future by combining fields and keywords based on new possibilities
From among the many new possibilities identified, keywords for about 30 were chosen for further focus. These centered on automating routine work using robots effectively and providing services paying close attention to the actions of service receivers. Participants felt that these areas could be best advanced by leveraging the latest technology and information. In this way the workshop aimed to predict future requirements in the workplace, combining fields and keywords. The workshop encourages participants to think about the challenges that face each field and the technology needed to provide breakthroughs to overcome them.
Using illustrations and Lego® to visualize new possibilities for customers in the future
In the last part of the workshop, the groups developed an image of how they expect future business requirements to be realized. They visualized these customer requirements mainly by drawing them directly on the desk, assembling Lego® blocks to create symbols of each new requirement, and attaching Post-its® to the desk. They wrote them, changed them, and discussed them. All the groups were really excited!
The workshop ended with final presentations for each field. The future of each field, envisaged by combining the ideas of group members, indicated an image where people will benefit from more prosperous and flexible work styles. It also clearly showed a sense that people in the future will enjoy rich and comfortable lives. All the participants felt the latest technology would help create new services that could support people in overcoming challenges in their everyday life. Fujitsu will continue to actively promote this workshop to encourage creativity around work styles of the future.
The program for this workshop was implemented using the "Fujitsu IT Consulting Work Style UX Design Consulting Service" method, which is provided to customers as well. It is facilitated by Fujitsu Design's program design and unique tools, which makes the most of design thinking.